The Confederation of Tunisian Citizen Enterprises (CONECT) .has received, on Thursday in Tunis, the ISO 9001 certificate, Version 2015, a standard that establishes the requirements for a quality management system, which will help businesses and organisations to increase efficiency and increase customer satisfaction.
It is a partnership between the European Bank for Reconstruction and Development (EBRD) and CONECT, culminating in the completion of two major projects, namely the implementation of the ISO 9001 V2015 Quality Management System and the creation of new websites for CONECT and CONECT International, using state-of-the-art techniques. These two sites were launched on this occasion.
On this occasion, a ceremony was organised with the participation of Antoine Sallé de Chou, Head of the European Bank for Reconstruction and Development (EBRD) office in Tunisia and Sophie Vanhaeverbeke, Head of Cooperation of the Delegation of the European Union (EU) in Tunisia, who both expressed their support for the CONECT initiatives concerning, in particular, the development of entrepreneurship and the improvement of the competitiveness of Tunisian SMEs.
CONECT conducts close cooperation with EBRD, under the Competitiveness of Services Support Programme (PACS), which is intended to be a technical assistance programme as part of the European Neighborhood Policy and partnership.
TunisianMonitorOnline (TAP)